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Registering with Hey Pharmacist

Sign-up process for customers new to Hey Pharmacist

Chantal avatar
Written by Chantal
Updated over a week ago

If you have an NHS repeat prescription from a GP in England, you can order it through Hey Pharmacist.

The quickest way to get started with Hey Pharmacist is by registering for an NHS login account. If you don't want to use NHS login, you can also register using codes given by the GP surgery.

Registering with NHS login

You can do this through the Hey Pharmacist app or on the website by clicking here.

To prove who you are the NHS will ask for:

  • confirmation of your email address and mobile number

  • an image of your photo I.D (e.g. passport or driving licence)

  • a short facial recognition or video of you to verify your photo I.D

Registering with online codes

You can do this through the Hey Pharmacist app.

You'll just need to ask your GP for online codes for third party services. These are:

  • linkage key (or passphrase)

  • Account ID

  • ODS code (or practice ID/Organistation code)

They're usually printed out for you or the GP surgery will send them via email.

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