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Opening hours and contact details
Opening hours and contact details

When we're open and how to get medication urgently if we're closed

Chantal avatar
Written by Chantal
Updated over a week ago

Opening hours

Our Patient Experience Team are available 9am to 6pm Monday to Friday, excluding bank holidays.

How to contact us

You can send a message on the app by tapping the 'help' button or the chat bubble on the website.

You can also send an email to help@heypharmacist.co.uk.

Urgent supply of medication if we're closed

You can ask any local pharmacy to give you an emergency supply of medication if you need it urgently, but it’s at their discretion whether they issue it.


It could help if you:

  • have used the pharmacy before to get your medication

  • can take an empty box or pack of the medication you want to get

  • can take an old prescription slip with the medication you want on it

NHS 111 can also help with any urgent questions you have.

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