You can reset your password as follows:
App:
select "reset password"
enter the email address you have used for your registration
you will receive an E-Mail with a link to reset your password
Attention! Please make sure you have downloaded the correct App. The App for providers is called "Helpling Partner"
Browser:
select "reset password"
enter the email address you have used for your registration
you will receive an E-Mail with a link to reset your password
If you don't receive an email to reset your password, please check your spam folder.
If you can't find an email here either, please call our support at +493041738750 and we are happy to help you find a solution.