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What does each invoice 'Status' mean?

In the Invoices section of the Billing & assets module, the Status column indicates the status of the invoice's payment.

If you have forgotten or are not sure whether the invoice has been paid by your company, you can check whether the invoice has been paid in the very first column.

🔔 The "Invoices" section and its features may not be available in your platform. Where available, invoice management is accessible to administrators or users with the appropriate permissions.


Invoice Statuses

Status 'Paid' means that your invoice has been fully paid

Partly paid means we received your payment, but it covers only part of the amount on that invoice.

You can also see this status on a different invoice than the one you paid. This happens when you pay more than the amount on the invoice you are paying. We use the extra amount to pay another open invoice, which can be older or newer.

If the extra amount is less than the total of that second invoice, the second invoice will show Partly paid.

Status 'Unpaid' means that the invoice is not paid or your payment has not reached our account yet.



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