After purchasing a nurse home visit for your venous blood test, our healthcare provider will contact you to arrange a convenient appointment at your chosen address.
What happens next?
1. You'll receive a text message
Shortly after your order is received, you'll get a text message letting you know that a healthcare professional will be in touch to arrange your appointment.
2. You'll be contacted to schedule your appointment
A healthcare professional will contact you by phone or email to arrange a suitable date and time for your nurse home visit.
In most cases, you'll be contacted within 48 working hours of placing your order.
3. You'll receive appointment confirmation and reminders
Once your appointment has been scheduled, you'll receive both an SMS and an email confirming your appointment details.
You'll also receive automatic reminder text messages:
72 hours before your appointment.
24 hours before your appointment.
These messages will include your appointment details and contact information if you need to rearrange or cancel.
4. Your nurse home visit takes place
During the visit, a qualified healthcare professional will:
Verify your identity.
Collect your blood sample.
Package and send the sample to the laboratory on your behalf.
The healthcare professional will arrive with appropriate protective equipment and all the equipment and supplies needed to perform your venous blood collection.
5. Your sample is analysed
After collection, your sample is sent to the laboratory for testing. Most results are available within 1 to 3 working daysafter the laboratory has received your blood sample.
Once the analysis is complete, your results will be made available through your GetTested account as usual.
Frequently asked questions
I haven't been contacted. What should I do?
If the healthcare professional is unable to reach you, they will continue attempting to contact you over the following days.
If you're concerned that you've missed a call or haven't heard anything within a few working days, please contact our support team and we'll be happy to help.
Can I change or cancel my appointment?
Yes. If you need to rearrange or cancel your appointment, please use the contact details provided in your appointment confirmation email or SMS reminder.
Please note that if you cancel or reschedule your appointment within 48 hours of the scheduled appointment time, the full £60 nurse home visit fee will apply. If you need to book a new appointment, a new £60 nurse home visit fee will be required.
I want to order multiple blood tests for myself. Do I need to pay for more than one nurse home visit?
No. The £60 nurse home visit fee is charged per person, not per test.
If you're ordering multiple blood tests for yourself, the healthcare professional can collect all required blood samples during the same appointment for a single £60 nurse home visit fee.
If multiple people require a venous blood collection, a separate £60 nurse home visit fee applies for each person.
Will I receive a test kit before my nurse home visit?
No. Nothing will be shipped to you before your appointment.
The healthcare professional will arrive with all the equipment and supplies needed to perform the venous blood collection, package your sample securely, and send it to the laboratory on your behalf.
If your test requires any preparation, such as fasting or avoiding certain medications, you'll find this information under the Preparation instructions section on the product page for your test.
Is the service available throughout the UK?
The service is available across most of the UK. In the rare event that your location cannot be covered, we'll contact you to discuss alternative options.
Will the healthcare professional use protective equipment?
Yes. Healthcare professionals attend appointments with appropriate PPE and medical supplies, including gloves, hand sanitiser, sanitising wipes, clinical waste bags, and disposable tourniquets.