The shelf life varies depending on the type of test or product you have purchased. Therefore, always check the expiry date before using the product.
Most of our products can be stored at room temperature, but always follow any storage instructions provided with the product.
Laboratory tests
Where can I find the expiry date on my laboratory test?
The location of the expiry date may vary between different laboratory tests.
If your test contains a sample collection tube with liquid, such as a preservative or stabilising solution (for example, for saliva, stool, urine or blood), the expiry date is usually printed directly on the tube.
Always check the expiry date before collecting your sample. It is important not to use an expired sample collection tube, as this may affect the stability of the sample and the laboratory's ability to perform the analysis.
If you're unsure where to find the expiry date on your specific test, please contact our support team and we'll be happy to help.
Rapid tests
Where can I find the expiry date on my rapid test?
For our rapid tests, the expiry date is printed on the outside of the packaging, and in some cases also on the test's individual packaging.
Always check the expiry date before using the test, especially if you have had it at home for a longer period of time.
Do not use the rapid test after the stated expiry date.
Supplements
Where can I find the expiry date on my supplement?
Our supplements usually have a shelf life of a couple of months or longer, depending on the product and manufacturing date.
The expiry date is printed on the container. Always check the date before using the supplement and follow the storage instructions on the packaging.
If your product has expired
If your test or supplement has passed its expiry date, do not use the product.
Please contact our support team before use, and we'll help you check the product and see what options are available.