All samples are analyzed in ISO-certified laboratories that operate under the same standards as hospital labs. Each test is processed in the order it arrives, and every sample is handled with the utmost care.
Testing takes time because it involves multiple incubation, culturing, and validation steps (depending on the type of test) to ensure accuracy and reliability. We prefer to take the necessary time to deliver results we fully trust, rather than rushing and compromising quality. As such, all results are reviewed manually before release.
We only use high-quality collection materials and medical-grade tubes, which keep samples stable for longer than the necessary time that it takes for your sample to reach us. This ensures that even if transport takes several days, the sample remains intact and reliable.
Every sample goes through multiple quality controls and if a sample does not meet the standars, it is not analyzed. A final validation check is also performed before results are released, to ensure all values are accurate and reliable.
Samples should be sent on a Monday or Tuesday to avoid delays over weekends. As soon as they reach the lab, they are immediately refrigerated/preserved to maintain stability until analysis.
Typical turnaround times are 10–15 business days. These timeframes are standard even in hospital laboratories, as accuracy takes time.
Turnaround time is 6–8 weeks for DNA tests.
Stool Samples
Stool tests can take longer to analyze because bacterial cultures must grow during incubation. This is not a delay but an essential part of the testing process.
For DNA sequencing of stool samples, we use the OmicSnap® Tube, a patented collection system that preserves the stool sample for 30 days or more at room temperature. This means that a delay in transport pose no risk to sample quality.
The native stool tubes used for specific markers represent less than 5% of the total analysis and contain parameters that are generally not affected by transport time.
Every sample goes through multiple quality controls and if a sample does not meet the standars, it is not analyzed.
Blood Samples
Our blood collection tubes contain anticoagulants and stabilizing agents that prevent degradation during shipping. Some tubes may contain a visible gel or solid preservative instead of a liquid, this is normal and part of the stabilization system.
Dried Blood Spot (DBS) samples remain stable at room temperature for weeks and are used in both clinical and research settings worldwide. All our tubes and DBS cards are of medical-grade quality, ensuring that even a few extra days in transit does not affect accuracy.
Saliva and Urine Samples
Most saliva and urine tests are preserved with specialized stabilizing agents inside the tubes. Some contain a visible liquid or gel, while others use a covered solid preservative on the inner wall of the tube. Therefore, it’s important not to tilt or open the tubes unnecessarily. This material must stay in place to properly preserve the sample.
These preservatives ensure that the samples remain stable even if transport takes several days. Once they reach the lab, they are refrigerated/preserved immediately. Always read the instructions thoroughly before touching or using any of the equipment to ensure that you do the test correctly.
Urine tests can require specific concentration or incubation processes to measure trace compounds accurately, which adds to the analysis time.
Breath Samples
Breath samples are collected in sealed tubes designed to maintain gas stability during shipping. They go through multiple quality controls to ensure reliable hydrogen and methane readings.
Summary
All tests are analyzed in ISO-certified laboratories with hospital-grade standards.
Samples are processed in arrival order and undergo strict quality control before results are released.
Accuracy takes time, 10–15 business days for most tests, 6–8 weeks for DNA.
Do not tilt or open the sample tubes unnecessarily; stabilizing agents must remain intact. Read instructions thoroughly to ensure accurate results.
Always ship samples on Monday or Tuesday to avoid weekend delays.
All samples are refrigerated/preserved upon arrival to preserve sample quality.
Transporting your sample for a few days, or even a bit longer, is fully accounted for in our materials and process.
You can remain calm knowing that your sample is protected and handled with the same level of care and precision as in a hospital laboratory.