You can add users to your account and control what they can access. When creating a user, you assign a role, select departments, and define their permissions.
Only administrators, system technician and user-defined users with access to security settings can view and edit this page.
Steps
Go to Users
Click Create
Fill in the user details:
First name
Last name
Email
Select departments (optional - a dropdown menu will appear only if you have departments set up in the account)
Choose a role under Permissions
Adjust company permissions if needed
Click Next
💡 You can add more than one administrator to ensure the account is always accessible.
Permissions
When creating a user, you can assign one of the following roles:
Permission | Cases | Statistics | Users and departments | Settings | Security settings |
Administrator | ✅ | ✅ | ✅ | ✅ | ✅ |
System technician | ❌ | ❌ | ✅ | ✅ | ✅ |
Case handler | ✅ | ❌ | ❌ | ❌ | ❌ |
Statistics viewer | ❌ | ✅ | ❌ | ❌ | ❌ |
User defined | Custom | Custom | Custom | Custom | Custom |
We’re here to support you. If you have questions reach out to us directly via the Messenger icon in the bottom right corner of your screen, or send us an email at support@whistleblowersoftware.com