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Notifications - Sent Emails

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Written by Natalia Tumoian


The Sent Emails page is the central page where you can manage all the email messages sent to your customers from your Fluidra Pro Services account including their status and the email address they were sent to.

Access the Sent Emails page

To access the Sent Emails page, go to Operations → Notifications → Sent Emails.

Search for an email

  1. Use the Search Email field to quickly find emails by entering relevant keywords.
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  2. Filter by Type - Refine your search by selecting an email type, such as:

  • Contact Invoice

  • Batch Invoice

  • Quote

  • Quote Approved or Confirmation

  • Water Test or Reminder

3. Filter by Status - Filter emails based on their delivery status:

  • Delivered, Undelivered, Queued, Sent, or Failed

Filter by Date

  • Set a starting date using the From field (manually or via the date picker).

  • Use pre-defined ranges for quick filtering:

    • This Week, Last Week, Last 7 Days, Current Month, Previous Month, or Next Month

By combining these options, you can efficiently locate and manage emails in your system.
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Sent Email columns


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1. Sent Date - This shows the time stamp for when the email was sent.

2. Status column - This will show the status of the message.

  • Delivered - The email was successfully sent to the recipient.

  • Undelivered - The email was not delivered to the recipient.

  • Queued - The email is in line to be sent out and is waiting for its turn in the delivery queue.

  • Sent - The email was transmitted from your Fluidra Pro Services account

  • Failed - The email delivery attempt was unsuccessful, and the message could not be delivered to the recipient.

3. Contact column - The name of the contact where the email was sent.

4. Email column - The email address intended to receive the email.

5. Type - This is the type of notification sent to the recipient.

  • Contact invoice

  • Batch invoice

  • Quote

  • Quote approved

  • Quote approved confirmation

  • Water test

  • Water test reminder

6. Action column - Clicking this will give you the option to go to sources, view the message, and resend.

  • Resending is an option exclusively applicable to failed messages and remains available for a duration of three weeks from the initial message dispatch.
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  • You can only view the message content for emails sent within the last 7 days.

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