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Approve or Reject a Quote

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Written by Natalia Tumoian

This article outlines how quotes can be approved or rejected-rewrite the sentence so the word rejected is followed by a comma rather than a hyphen: approved or rejected, either directly by the customer via email or manually by your team to manage quote decisions efficiently and accurately.

Check out this guide >>> Creating a Quote

Quote approval or rejection through email


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  • The email the customer receives will allow them to review the quote. Click on the 'Review quote' button.
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  • A new tab will open where the contact can choose to approve or reject the quote.
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    • If the quote is approved, they will have to enter their name and signature. Once done, click 'Approve'. This will send a notification to the organisation's contact email (UK spelling for EMEA).
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    • If the quote is rejected, the contact has to enter a reason and click on the 'Reject' button.
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  • The organization will receive a notification whether the quote has been approved or rejected. The rejected quote will then be moved to the Archived quotes section, where you can also view the reason for rejection.
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Approve or reject a quote through the Fluidra Pro Services User Interface

Organizations can approve or reject a quote straight from their Fluidra Pro Services account. To do this, navigate to Operations → Quotes → Open Quotes. Click on the menu icon.
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Approving or rejecting a quote as an admin from your Fluidra Pro Services account will not trigger the notification to be sent to your organisation's contact email (UK spelling for EMEA) address.

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