To ensure the best experience with ELSA School, please review the technical requirements below for the Admin Dashboard (for teachers & admins), the Student App, and the Speech Analyzer.
1. For Admins & Teachers: Admin Dashboard
Web Browser:
Chrome: Version 49 or higher
Firefox: Version 45 or higher
Safari: Version 10 or higher
Microsoft Edge: Version 79 or higher
Screen Resolution: 1024x768 or higher (Note: This dashboard is not mobile responsive).
Internet Bandwidth:
Minimum: 10–15 Mbps
Recommended: 20 Mbps or higher (refer to a total recommended network range for a typical classroom deployment, not a per-device figure).
Security & Whitelisting: If you are behind a firewall, please whitelist the following domains and ports:
Login:
https://accounts.elsaspeak.comStudent App:
https://student.elsaspeak.comAdmin :
admin.elsaspeak.comSuperset (Insights):
https://insights.elsanow.co/AI Content Creator:
https://elsa-ai-content-creator.vercel.app/Port Configuration: 443 (HTTPS)
2. For Students: Student App
Web Browser:
Chrome: Version 87 or higher
Firefox: Version 78 or higher
Safari: Version 14 or higher
Edge: Version 88 or higher
User Device:
Screen: Desktop or Mobile (The app is mobile responsive).
Permissions: You must allow Microphone permissions in your browser settings.
Internet Bandwidth:
Minimum: 15–20 Mbps
Recommended: 30 Mbps or higher
Security & Whitelisting:
Domains:
b2b-server.elsanow.ioaccounts.elsaspeak.compool.elsanow.iocontent-media.elsanow.costudent.elsaspeak.com
Port Configuration: 443 (HTTPS)
WebSocket Configuration:
wss://pool.elsanow.io
3. Speech Analyzer If utilizing the Speech Analyzer tool, please ensure the following network configurations.
Security & Whitelisting:
Domains:
pool.elsanow.ioaccounts.elsaspeak.comcontent-media.elsanow.cospeechanalyzer.elsaspeak.com
Port Configuration: 443 (HTTPS)
Troubleshooting a specific problem? If a student cannot sign in, the microphone is not working, speech is not being recognised, or an assignment will not load, see Troubleshooting for Student App.