Elsa (EU)

If you need any help, please reach out to us at the email address below.

<a href="mailto:support@elsanow.io" rel="nofollow noopener noreferrer" target="_blank">support@elsanow.io</a>

When contacting us, please include the following information:

ELSA School ID (the email you used to login into ELSA School)

- School name
- Grade
- Full name
- ELSA School ID (the email you used to login into ELSA School)

For technical issues, please attach screenshots or videos showing the problem.

Response hours: Monday–Friday, 10:00–17:00 (your local time, excluding public holidays)

We receive emails 24 hours a day, but replies will be sent within the above hours.

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