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Supported Devices & System Requirements

T
Written by Tuyen Nguyen

To ensure the best experience when using our app, especially for features such as speech recognition, AI conversations, and real-time feedback, your device should meet certain technical requirements.

Below are the minimum and recommended system requirements to ensure stable performance and optimal functionality across web and mobile platforms.

Meeting the minimum requirements will allow basic usage, while the recommended specifications will provide a smoother, faster, and more reliable learning experience.

1. ELSA SPEAK Web

Category

Minimum Requirement
​

Recommended Requirement

Browser Version
​

Chrome - current or previous 3 versions
​

Chrome: Latest versions
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OS
​

Any
​

Latest OS versions
​

Screen Resolution

1440 x 900
​

Same as minimum
​

Internet Speed

Download: ≥15–20 Mbps
​

Download: ≥30 Mbps
​

User Device Settings
​

Microphone permissions enabled
​

Same as minimum
​

JavaScript
​

Must be enabled
​

Must be enabled
​

Security (Domains)
​


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"wss://pool.elsanow.io/ws/ai_tutor"


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​

Same as minimum
​

Ports
​

443 (HTTPS)
​

Same as minimum
​

WebSocket
​

Same as minimum

2. Mobile Apps
​

Platform

Minimum Requirement

Recommended Requirement

Android OS

Android 4.2+

Android 5.0+

iOS

iOS 14+ (iPhone 7 or later)

iOS 16+

Tablets

Partially supported, not recommended

Partially supported, not recommended

Network

3G/4G/LTE, Wi-Fi

4G/LTE or Wi-Fi

Internet Speed

DL: 600 Kbps–1.4 Mbps (3G)
UL: 350–500 Kbps

DL: ≥6–8 Mbps (4G)
UL: ≥2–3 Mbps

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