Payment Methods & Billing
We accept a wide range of international and local payment methods. Your payment information is securely processed to ensure a seamless riding experience.
💳 Accepted Cards & Digital Wallets
We support major providers globally, including:
Credit/Debit Cards: Visa, Mastercard, American Express, and Maestro (must have a CVV code).
Digital Wallets: Apple Pay, Google Pay, and PayPal.
🇪🇺 Regional Payment Options
In Belgium, Germany, and the Netherlands, you can also pay using:
Bancontact, iDeal, Sofort, and Klarna.
Note: These methods require a minimum deposit into your Donkey Wallet to activate your rental.
✅ Payment Verification
When you add a new payment method, we perform a small temporary authorization to ensure the card is active:
Amount: Approximately €0,50 (or local equivalent, e.g., 5 DKK / 0.5 CHF).
Refund: This is not a permanent charge. The amount is immediately refunded or released by your bank once verification is complete.