Each of our sites sees a lot of soggy towels, water bottles, flip-flops and forgotten jumpers every day, so tracking everything can be a bit like chasing steam. The best (and fastest) way to find your lost item is to pop down to the site and ask our team - they’re happy to have a look for you.
A few things to know:
If you left behind clothes, swimming costumes, towels or sauna hats, they will probably have gone into our laundry cycle. Laundry usually returns to site 7 days after collection so please bear this in mind when coming to retrieve your item.
For all other items, please come as early as possible.
If unclaimed, we reserve the right to donate non valuable items (such as clothes, towels and water bottles) after 1 month and valuable items (such as jewellery, wallets, headphones) after 3 months to local charities.