SMS Verification links your Coinmetro account to your mobile phone number and is an important step in keeping your account secure. All new users are now required to complete SMS Verification before submitting documents for Profile Verification. This helps ensure that your account belongs to you and adds an extra layer of protection.
📝 How SMS Verification Works
When you verify your phone number:
Coinmetro sends a 5-digit code to your mobile phone via SMS.
Enter the code into the dialogue box on Coinmetro. You can also paste the code from your clipboard to verify your number in seconds.
Once the correct code is entered, your phone number will be verified, and your SMS Verification is complete! ✅
⚠️ Note: SMS Verification is now mandatory and must be completed before submitting documents for Profile Verification.
🔒 Tips for Receiving Your SMS Verification Code
If you’re having trouble receiving the verification code:
Enter your number manually: Avoid copying and pasting, which can add extra spaces.
Double-check your phone number: Ensure the country code and digits are correct.
Check your mobile signal: Ensure you have sufficient coverage to receive SMS messages.
Resend the code: Wait 30 seconds, then press Resend to get a new code.
Contact Customer Support: If the code still doesn’t arrive, reach out to Coinmetro Support for assistance.
⚠️ Important: Always use your own phone number when creating a Coinmetro account. Using someone else’s number violates Coinmetro’s Terms of Use.
FAQs
📲 Why do I need to verify my phone number?
SMS Verification adds an extra layer of security to your Coinmetro account and is needed as part of the identity verification process.
⏱ How long does SMS verification take?
Most users receive the code instantly, but delivery may take a few minutes depending on your mobile network.
📵 I didn’t receive my verification code SMS. What should I do?
Check that your phone signal is strong.
Make sure your phone number and country code are correct.
Press Resend after 30 seconds.
If the code still doesn’t arrive, contact Coinmetro Support for help.
🔄 Can I change my phone number after verification?
Yes! You can update your verified phone number in Account > Personal, but you will need to verify the new number with an SMS code.
🔒 Is SMS verification mandatory?
Yes, SMS Verification is required before you can submit documents for Profile Verification and access all account features.