IP Verification is an additional security feature designed to help protect your Coinmetro account from unauthorised access.
When enabled, Coinmetro will monitor new IP addresses attempting to log in. If a new or unfamiliar IP address is detected, you will be asked to review and authorise the login via email before access is granted. This helps ensure that only trusted devices and locations can access your account.
🔐 Why Use IP Verification?
Enabling IP Verification adds an extra layer of protection by:
Alerting you when a new device or location tries to access your account
Preventing unauthorised logins even if your password is compromised
Giving you full control over who can access your account
It works alongside other security features like 2FA for stronger account protection.
✅ How to Enable IP Verification
Please follow the instructions based on the version of Coinmetro you are using.
💻 On a Web Browser
💻 On a Web Browser
New Dashboard:
Click your user icon in the top right corner
Go to Account
Open the Security tab
Find the IP Verification section
Switch on the toggle to enable IP Verification
Classic Dashboard:
Click your user icon on the left sidebar
Go to the Security tab
Scroll down to IP Verification
Switch the toggle on to enable the feature
📱 On the Mobile App
📱 On the Mobile App
Tap your user icon on the top right of the home screen
Tap Security
Scroll to New IP Verification
Toggle IP Verification on
📩 How IP Verification Works
Once enabled, whenever a new IP address tries to access your account:
You will receive an email notification
You will be asked to approve or deny the login attempt
Access will only be granted after your confirmation
If you do not approve the request, the login will not proceed.
🔓 How to Disable IP Verification
If you are using a dynamic IP address or prefer not to use this feature, you can disable it at any time.
However, for security reasons, you must have 2-Factor Authentication (2FA) enabled for sign-in first before you can turn IP Verification off.
Once 2FA has been enabled, just follow these steps:
Ensure 2FA is enabled for sign-in
Go to your Security settings
Locate IP Verification
Switch the toggle off to disable it
💡 Important Things to Know
IP Verification helps protect your account from unauthorised access
You will receive email alerts for new login attempts
You must approve new IP addresses before access is granted
Disabling IP Verification requires 2FA to be active
It is recommended to keep both IP Verification and 2FA enabled for maximum security
FAQs
📩 What happens when a new IP tries to log in?
You will receive an email asking you to approve or deny the login attempt. If you do not approve it, access will not be granted.
🔐 Do I need 2FA to use IP Verification?
You do not need 2FA to enable IP Verification, but you must have 2FA enabled if you want to disable it later.
🚫 What happens if I don’t recognise a login attempt?
If you do not recognise the login attempt, simply deny it in the email. This will block access to your account.
📱 Will IP Verification work on mobile and desktop?
Yes. IP Verification protects all login attempts across both mobile and desktop devices.
⚙️ Can I turn IP Verification off anytime?
Yes, but only if 2FA is enabled for sign-in on your account.