Troubleshooting
Solutions to common problems.
4 articles
- I get the message “Sorry, something went wrong” when I use CopilotLearn why Copilot may show a “Sorry, something went wrong” message and what you can do to fix it and continue working.
- The videos won’t play on my computerLearn what to do if videos do not play in a challenge or Cog, and how to check whether your network or browser is blocking the content.
- I am getting a page telling me that the page is being blocked, or 'not secure'
- I don’t see the Copilot iconFind out why the Copilot icon may not appear in Microsoft 365 applications and what to check.