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Why can't I deposit more into my account?

Learn why your deposits are limited and how to remove the daily cap by verifying your account.

Updated over a week ago

To meet compliance and player protection standards, unverified accounts are restricted to a deposit limit cap. You’ll need to verify your account to remove this limit.

Why do I have a deposit limit?

All unverified accounts, both new and existing, are subject to a daily deposit limit.

Why this matters

These deposit limits are legal safeguards that help ensure:

  • Compliance with Anti-Money Laundering and KYC policies

  • Prevention of fraudulent and suspicious transactions

  • Adherence to responsible gambling policies

  • Secure handling of your account and deposits

When does the limit reset?

Your deposit limit resets every day at 00:00 UTC. The limit remains in place until you verify your account.

How to remove the deposit limit

To deposit without restrictions, verify your account. It takes only minutes and unlocks various other benefits.

What happens if I deposit more than the limit

Any amount over the deposit limit remains safe and secure in Cloudbet’s wallet infrastructure.

To receive your remaining funds:

  • Verify your account (to receive the full amount), or

  • Wait until 00:00 UTC the next day (to receive your deposit up to the daily cap)

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