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How are tournament prizes credited on Cloudbet?

Find out how Cloudbet tournament prizes are credited, how to claim your rewards, and where to check results.

Updated over a week ago

Cloudbet brings the action with regular tournaments, featuring in-house Originals and top providers like Evolution and Pragmatic Play.

Prizes are usually credited within 1 hour after the tournament ends, but it can take up to 12 hours for them to appear in your account.

How to claim a tournament prize

If you’ve won a tournament prize, follow these steps to claim it:

  1. Once you’re logged in, select Ready.

  2. Select Claim next to Tournament rewards.

Tournament prizes don’t expire—but it’s best to claim them as soon as they appear.

What to do if my prize doesn’t show up

Most tournament prizes are credited instantly. If yours hasn’t appeared:

  1. Wait 12 hours after the tournament ends.

  2. If your prize still doesn’t appear, contact customer support.

How to check any active tournaments

To see any active tournaments, visit the Promotions and Tournaments page.

Where to see the leaderboard

You can view the live leaderboard on the tournament’s page. It updates in real time as results come in.

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