Self-exclusion is part of Cloudbet’s commitment to responsible gambling. With this feature, you can take a temporary break from betting or permanently close your account.
Self-exclusion options
To activate self-exclusion, you’ll need to complete a mandatory 24-hour cooling-off period. Once that’s complete, you can extend your self-exclusion with one of the following options:
1 day
1 week
1 month
6 months
1 year
Permanent
What happens during self-exclusion
During self-exclusion, you cannot:
Access or reactivate your account
Withdraw, deposit, or place bets
Adjust your self-exclusion period
What happens after self-exclusion ends?
For temporary self-exclusion, you can deposit, bet, and withdraw as normal after your self-exclusion ends. If you choose permanent self-exclusion, your account will remain closed indefinitely.
Frequently asked questions
How do I self-exclude my account?
How do I self-exclude my account?
You can self-exclude your account through your settings. For detailed instructions, see this page.
Why is the 24-hour self-exclusion required?
Why is the 24-hour self-exclusion required?
It’s a mandatory cooling-off period designed to ensure your decision is intentional. After 24 hours, you can extend your self-exclusion period if needed.