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Can data subject requests be sent automatically to my caralegal tenant?
Can data subject requests be sent automatically to my caralegal tenant?

Data Subject Request, Betroffenenanfragen

Updated over 2 weeks ago

This function requires the additional feature Public Forms for Data Subject Requests, which can be purchased for a fee.

Setting up the public form for data subject requests

To use this feature, proceed as follows.

  • Navigate to the (data subject) enquiries area

  • Click on the small arrow to the right of Create and select Create public form

  • Select + Add new link

  • Enter a short description, e.g. the legal entity, and select the organisational unit in the drop-down field in which all data subject requests created via the form will be created.

  • Then enter an alternative e-mail address. In the unlikely event that there is a technical problem with the transmission of the form, you are assured that the enquiry will still reach you and your team.

  • Then click on Done

  • Depending on your feature selection, you have two options for embedding the form on your website

    • Use the displayed link

    • Show code: An iframe code appears, which can be used.

Creating a data subject enquiry from the data subject's perspective

  • The link leads to a form, see below.

  • Data subjects enter their data and then click on SEND

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