If your device is lost, damaged, or broken while your Interrail/Eurail pass is on it, you can transfer it to a new device or to the device of a travel companion.
For guidance on adding more than one pass on a single device, please see here.
To add your pass to a new device, please follow these steps:
Install and open the Rail Planner app on your new device.
Go to ‘My Pass’ and add your Interrail/Eurail pass using the last name and pass number from your Journey Guide.
When prompted, tap 'Move Pass' and follow the steps to complete the transfer.
Please note: a pass can only be moved once, so be sure to use this option carefully.
