Campaigns Report
Metrics tracked:
Email: Opens + Clicks (specific link clicks if shortener is active).
SMS: Opens + Clicks (if shortener is active).
WhatsApp: Opens only (WhatsApp limitation).
Shorten Links - Campaigns
Turning Off Shortening: Available on the review & publish page under ‘Advanced Settings’. Note that tracking capabilities for WhatsApp & SMS are lost if turned off.
Good to know
Soft Bounce Email Causes:
Full mailbox
Server issues
Message size too large
Sender restrictions
Spam detection
Hard Bounce Email Causes:
Permanent errors, e.g., invalid recipient address
Strict email security filters
👐 Please contact us through the ‘Talk to Us’ on the left Menu in the platform or through the Bookboost Support email at support@bookboost.io if you have questions or need additional support.