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📈 Campaign Report

Campaigns Report

Metrics tracked:

  • Email: Opens + Clicks (specific link clicks if shortener is active).

  • SMS: Opens + Clicks (if shortener is active).

  • WhatsApp: Opens only (WhatsApp limitation).

Shorten Links - Campaigns

  • Turning Off Shortening: Available on the review & publish page under ‘Advanced Settings’. Note that tracking capabilities for WhatsApp & SMS are lost if turned off.

Good to know

Soft Bounce Email Causes:

  • Full mailbox

  • Server issues

  • Message size too large

  • Sender restrictions

  • Spam detection

Hard Bounce Email Causes:

  • Permanent errors, e.g., invalid recipient address

  • Strict email security filters


👐 Please contact us through the ‘Talk to Us’ on the left Menu in the platform or through the Bookboost Support email at support@bookboost.io if you have questions or need additional support.

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