FAQs | Beacon Help Center

Beacon Help Center

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FAQs

FAQs

User & company settings

How do I invite other users?

How do I set up my email notifications?

What tracking milestones are available?

How long does it take for tracking to be displayed?

Are there any known exceptions to the availability of tracking data?

Can I download my data from the platform?

Where can I view details about my shipments and POs?

What time zone are the milestones based on?

What tracking milestones are available?

How long does it take for tracking data to be displayed?

How often does data refresh?

Are there any known exceptions to availability of tracking data?

Can I download my data from the platform?

Where can I view details about my POs?

What time zones are the milestones based on?

How do I add air waybills?

What kind of reporting do you offer?

Emissions calculations

How are emissions calculated?

What methodology is used to calculate the total emissions?

Does Beacon report on carbon emissions for all of my shipments?

Can I offset my carbon emissions with Beacon?

How do I get in touch with your support team?

How can I provide feedback about your products and services?

What is Beacon Hub?

How do I view all my shipments?

How do I add shipments to my watchlist?

Can I still use the Table View?

How can I view all containers with ETA changes in the last 24 hours?

How can I view all containers that are arriving soon?

How do I download data to csv?