Two-factor authentication is used to protect your data, to access a number of area's within Atlas Central you will be required to request and enter a verification code.
In the event that you have requested a verification code however it has not been received please check the following details;
Please check all junk and spam folders within your email account to ensure that the email has not defaulted into one of those folders.
Check the authentication type you have select is correct for example if you want the code to be generated to your mobile number that you have not select email code.
The email and phone number in your profile are correct.
Check your email account for an notification of a degraded service or service outage from Invatech Health. Should there be a outage regarding any services an email notification will be sent to all users email address and out system status page will be updated. For more information click here;Invatech Health Service Status Page
If you have completed all of the above and the problem persists please contact the Service Desk for further assistance. Click here for the Service desk details; Service Desk And Support Information