Skip to main content

Cache error when installing the Cookie Banner

Written by AdOpt Support

Cache plugins (e.g. Litespeed Cache)

Some caching or performance optimization plugins (such as Litespeed Cache) can prevent AdOpt from working.

If you use this plugin, follow the settings below to release our tag on your site. If you use a similar one, follow the same logic to enable the cache plugin and prevent it from interfering with the AdOpt Tag, correcting the activation of the Cookie Banner on your site.

ℹ️ Info: The AdOpt Tag is highly optimized, but if you are concerned about the loading speed of our tag, follow this tutorial.

  1. Inside Litespeed Cache, in the side menu, go to the Optimization Page.

    EN - Erro de cache na instalação do Aviso de Cookies 01.png

  2. In the LightSpeed Cache Page Optimization section click on [8] Tuning

    EN - Erro de cache na instalação do Aviso de Cookies 02.png

  3. Go to "URL Excludes", enter in the text field: tag.goadopt.io and

    EN - Erro de cache na instalação do Aviso de Cookies 03.png

  4. Save and clear the cache.

  5. That's it, everything should work normally.

Did this answer your question?