Printing invigilation packs
After scheduling exams go to the ‘Invigilate’ tab.
This screen displays Keycodes (and PINs, if set) required to run an exam.
Please note: Exams will only appear in the invigilate screen when the exam is within 144 hours (6 days) of its scheduled date to take place.
To print the invigilation paperwork, first highlight the relevant exam by clicking on it. At the bottom of the page click ‘Print Invigilation Pack’.
The boxes in this window should remain ticked as they will add necessary information for the invigilation pack.
Downloading and printing invigilation packs provides you with all the information required to run the exams and helps you to seat candidates in order of candidate number in line with the requirements of EAL’s EAF1.
You are required to keep the invigilation packs for all exams run at your centre for 2 years.
Unlocking the exam
You can unlock exams from the invigilation screen.
Select the exam and click ‘Unlock’ after a candidate has entered the 'Keycode' and the state shows as ‘Locked for Invigilator’.
You can also set a 'PIN' by highlighting the required exam(s) and clicking ‘Set PIN’. This will generate a six character PIN which must be recorded (manually) and entered by the candidate directly after they have entered their Keycode.
Exam states
There are several 'states' of exams. These are displayed on the invigilation page:
Ready
 | The exam is ready to be started. |
Locked by PIN
 | The candidate will need to enter the PIN to unlock the exam. |
Locked for Invigilator
 | You must click the ‘Unlock’ button in the invigilation screen with the necessary exam(s) highlighted. |
User Disconnected
 | The candidate has been disconnected, re-enter the keycode (to continue). |
Awaiting Upload
 | The exam was downloaded. If the exam was completed run SecureClient to upload. If the exam was not completed you can void the exam. |
Exam Uploaded Successfully
 | This means the exam has uploaded correctly only when shown on the invigilation page. |
Exam Voided
 | This means that an exam has been voided either manually or automatically. |
Error message
‘Invalid Keycode: SecureClient Core – OFFLINE’ | Either there is no internet connection or SecureClient is being blocked.
Solution: Check that the computer is connected to the internet and ensure SecureClient is not blocked by firewall, proxy server or antivirus. |
Notification
‘Results cannot be uploaded to the central server.’ | The exam cannot be uploaded presently.
Solution: Check that the computer is connected to the internet and ensure SecureClient is not blocked by firewall, proxy server or antivirus. Run SecureClient again and check for 'Exam Uploaded Successfully' as detailed above. |
Useful documents
If you need any further support, please contact: exams@eal.org.uk