Note: Only Super Admin users can update learners who have a status of ‘In Training’. Apprentices with other statuses cannot be updated.
Select the In Training status from the dashboard
Search for the apprentice and click on their name to open their record.
Click Action in the top right corner and select 'Change Standard'
In the new window double check the apprentice's details
Name
Standard
Currently Gateway components
Number of Gateway evidence items
Under select New Standard, choose the correct standard and version from the dropdown
Enter a reason for the change (e.g. Update to correct apprentice version)
Click Next
Review the summary of the apprentice and ensure all details are correct.
Follow the on-screen instructions to map components if required.
Click Next, continuing mapping if needed
Review the overview of old and new mapping if applicable
Click confirm to complete the process