Once your organisation is set up on ACE360, the next step is to invite your team members and assign the right user roles. Here’s how to do it.
Login to ACE360 here
Navigate to your "Settings" by clicking on your account name or profile icon in the top right
Select "Users" and click "Invite a new user"
Enter the email of the individual you wish to add and select their permissions (you can invite multiple users at a time)
Select "Send Invites" to submit
The invited users should get an email inviting them to join ACE360. If they don't get any email, please email support@ace360.org for assistance.
Ensure you designate someone as the "Finance Manager" in order to purchase tokens on the system. You can find out more about how to purchase tokens here.
Important: All users can view and edit their own profile, organisation details, and EPAO links. Only Super Admins and Admins can edit organisational settings or manage EPAO connections. Only the Super Admin can delete users or organisation data.
For further information about getting started with the ACE360 platform, setting up your ACE360 account, and navigating through the platform please click here - ACE360 Set Up Guidance.
Need more help? If you need further assistance, we suggest taking a look at the range of EPA articles available in our Help Centre. You may find the answers to your queries in these resources.
Alternatively, if you require additional support, please contact our friendly Customer Experience - EPA Team who will be more than happy to assist you.