Once your ACE360 account is set up, the next essential step is to link your organisation with EAL as your chosen End Point Assessment Organisation (EPAO). To do this, follow the steps below.
Setting up the Link
Login to ACE360 at the link here
From your dashboard, click on your account name or profile icon in the top right of the screen
If a link to EAL already exists from your initial account setup then no further action needed
If there is no active link to EAL, click "EPAO Links" and select "Request a link to another EPAO"
Select "EAL" from the dropdown list and submit the link request
EAL aims to approve link requests within 2 working days.
If no active proposal is currently in place between your organisation and EAL, your request may not be approved immediately. In that case, our EPA Customer Experience team will reach out to guide you through setting up a proposal and next steps.
For further information about getting started with the ACE360 platform, setting up your ACE360 account, and navigating through the platform please click here - ACE360 Set Up Guidance.
Need more help? If you need further assistance, we suggest taking a look at the range of EPA articles available in our Help Centre. You may find the answers to your queries in these resources.
Alternatively, if you require additional support, please contact our friendly Customer Experience - EPA Team who will be more than happy to assist you.