Skip to main content
All CollectionsCertifyCertify - Step-by-Step Guidance
Viewing and Downloading Learner Records
Viewing and Downloading Learner Records

How to view and download learner e-Certificate records

S
Written by Sayyada Naqvi
Updated over 3 months ago

The ‘Records’ tab lets you view and download learner records and access your Centre Approval Certificate.


Navigate to the tab and left-click on it to reveal additional options. Start by selecting 'Qualification' to view the latest e-Certificate records for your learners.

Within the 'Records' section, you can search for any learner using the search filter.

Enter any criteria: Reference, Learner Number, Qualification Title, Full Name, Qualification Type, or QAN (Qualification Application Number).

Selecting the setting cog will reveal additional search filters.

After entering your search term or including a filter, select 'return' on your keyboard or click the 'filter!' button. The search will then return results matching your specified criteria.

From here, you can download the learner certificate, view it, check the learner record or report an issue.

You can click on the relevant option to proceed with your desired action.


The table below explains the screen (above) and the options available.

Key

Description

Description

1

Download e-Certificate(s)

Select to download the learner certificate in a secure PDF format

2

View Certificate(s)

Select to view the learner e-Certificate

3

Check Learner Profile

Select to view a summary of the learner record

4

Report an Issue

Select to report an issue with the e-Certificate


Did this answer your question?