Skip to main content
All CollectionsCertify
Viewing and Downloading Learner Records

Viewing and Downloading Learner Records

How to view and download learner e-Certificate records

S
Written by Sayyada Naqvi
Updated this week

The ‘Records’ tab lets you view and download learner records and access your Centre Approval Certificate.


Navigate to the tab and left-click on it to reveal additional options. Start by selecting 'Qualification' to view the latest e-Certificate records for your learners.

Within the 'Records' section, you can search for any learner using the search filter.

Enter any criteria: Reference, Learner Number, Qualification Title, Full Name, Qualification Type, or QAN (Qualification Application Number).

Selecting the setting cog will reveal additional search filters.

After entering your search term or including a filter, select 'return' on your keyboard or click the 'filter!' button. The search will then return results matching your specified criteria.

From here, you can download the learner certificate, view it, see a summary of the learner achievement or report an issue.

Please see the below table for the the screen (above) and the icon options available.


Key

Icon Description

Description

1

Download e-Certificate(s)

Select to download the learner certificate in a secure PDF format

2

Details

Select to see a summary of the learner achievement

3

View

Select to view the learner e-Certificate

4

Report an Issue

Select to report an issue with the e-Certificate

You can click on the relevant option to proceed with your desired action.


Did this answer your question?