To get your organisation access to the ACE360 platform, simply follow the steps below.
Start by clicking the link below and filling in a short form. Once completed, you’ll be able to book a free introductory webinar that will walk you through getting set up and linking your organisation with EAL:
You’ll need just a few key details to register:
Your UKPRN or EPAO Organisation ID
The standards you are registered for
The organisations you work with (include EAL here)
Approximate number of apprentices on standards
Your expected first apprentice Gateway date
General contact information for your organisation
Alternatively, you can also email support@ace360.org to request access. ACE360 will then send you an invitation and guide you through the setup via webinar, including how to link your organisation to EAL.
Once your demo is complete, you'll receive setup guidance to help you get started with the platform. That includes this detailed walkthrough - Sign In and Get Started with ACE360.
Already Received Your Setup Email?
If you’ve been invited to ACE360 via email from info@fiss.com, here’s what to do:
Click “Complete Account Setup” in the email – this will register you as the Super Admin for your organisation
Enter your personal and organisation details (include your VAT status) and create a password
Confirm your EPA ID – a 7-character code like EPAXXXX
Accept the Terms of Use
Once complete, you'll see a confirmation message that your account is active. From there, you can log in, select EAL from the list of EPAOs, add users, and set up the standards you deliver.
For further information about getting started with the ACE360 platform, setting up your ACE360 account, and navigating through the platform please click here -ACE360 Set Up Guidance.
Need more help? If you need further assistance, we suggest taking a look at the range of EPA articles available in our Help Centre. You may find the answers to your queries in these resources.
Alternatively, if you require additional support, please contact our friendly Customer Experience - EPA Team who will be more than happy to assist you.