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🔘 How to change your profile information

You can update your personal information in the “Settings” section of your account. Below is a guide on which data you can change yourself and which require contacting support.


🔘 Name and date of birth

You can change this information yourself in:
​Profile → Settings


🔘 Phone number

You can change your phone number in the Settings section.

If, for any reason, the system does not allow you to update the number — contact us via online chat, and we will help make the change.


🔘 Email address

You can change your email address yourself only once.

If you need to change it again or the system does not allow the update — contact us via online chat, and we will assist you.


🔘 Password

You can change your password in two ways:

1) If you remember your current password

Go to:

Profile → Settings → Security (Password)

and set a new password.

2) If you don’t remember your password

Use the “Forgot?” button on the login page and follow the instructions.


🔘 New password requirements

Your password must contain:

  • at least 8 characters

  • at least 1 number

  • both uppercase and lowercase letters


❓ Need help?

If you encounter any issues, contact us via online chat — we’ll quickly assist you in updating your information.

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