To link your Zego policy with a work provider like Just Eat or Deliveroo, just follow these simple steps:
1. From the Zego Delivery app, tap ‘You’ at the bottom of the screen.
2. Select ‘Work Providers’ and tap ‘Add work provider’.
3. Choose the work provider, and tap ‘Accept terms and conditions’ followed by ‘Agree’.
4. If you’re linking with Just Eat or Deliveroo, check that the email address is the same one you use with their account.
5. If it isn’t right, update it now so that it matches the email you use with your work provider.
6. Once you’re happy, tap ‘Add’.
7. We’ll try to link your account. It may take up to 30 minutes, so feel free to close the app and check back later.
8. Once you’ve linked successfully, your account status will show ‘Account linked’. From now on, as you complete shifts with your work provider, you should start to see the number of shifts change here in your Zego account, too.
9. If there’s a problem linking with your work provider, your account status will show ‘Account not linked’. In that case, first check with your work provider to make sure that your account is active.
If your work provider account is working, you are working shifts through it and the email address you’ve used is correct, then try to re-link with the correct work provider account. If it still doesn’t work, please contact our customer support team.
Don’t forget…
If you’re linked with a work provider, but you don’t work a shift with them for 30 days or more, they’ll be removed from your Zego account. To work another shift, you’ll need to link with them again and download a new copy of your Letter of Enrolment.
View our step-by-step guide for more information here: https://bit.ly/3N5PyWa