Once you receive your renewal email, you can renew your cover in a few different ways. If you are happy with your renewal and want to go ahead with it, you can put your renewal in place by:
Following the instructions provided in your renewal email
Renewing your cover using your Zego app.
Renewing with the Zego Sense app
First, make sure you have the latest version of the Zego Sense app installed on your phone, then follow these simple steps:
Open the Zego Sense app.
Tap the ‘Policies’ option at the bottom of the screen.
Tap ‘Renew now’ on the policy that you’d like to renew and follow the instructions on screen. The 'Renew now' option will only be visible if you are in your renewal window.
Check that all of the information about your policy is still correct.
If you want to add any optional extras to your policy, you can add them from the next screen.
You’ll then see your payment amount – confirm that you understand and agree to the terms of business, then tap ‘Continue’.
Check that your payment details are up to date, select whether you’d like to pay in a single payment or monthly instalments (annual policies only).
Alternatively, you can add a new payment card. Once the card details have been verified tap ‘Add and continue’. Select the new card you’d like to make payments through and tap ‘Continue’.
And that’s it! Your policy will be renewed!
Renewing with the Zego Delivery app
First, make sure you have the latest version of the Zego Delivery app installed on your phone, then follow these simple steps:
Open the Zego Delivery app.
Tap the ‘Cover’ option at the bottom of the screen.
Select the policy that’s ready to renew.
Under the ‘Policy details’ section, you’ll see your policy start and end dates. Underneath this information tap ‘Renew policy’.
On the next page, you’ll be asked to confirm your policy details. Once you’re happy that the information displayed is all OK, tap ‘Continue’.
You’ll then see your payment amount – confirm that you understand and agree to the terms of business, then tap ‘Continue’.
The next steps will be slightly different, depending if you have a 30 day or an annual policy:
30 Day policies:
Check that your payment details are up to date, and tap ‘Pay and continue’.
Alternatively, you can add a new payment card. Once the card details have been verified tap ‘Add and continue’. Select the new card you’d like to make payments through and tap ‘Pay and continue’.
Annual policies:
Next, you’ll see your payment options. Confirm how you’d like to pay (e.g. 10 monthly repayments) then tap ‘Continue’.
On the next screen, you’ll see your ‘Payment breakdown’, which explains the details of your annual or monthly repayments. Once you’re happy, tap ‘Pay & Continue’.
And that’s it! Your policy will be renewed!
If you'd like to see this in action, watch one of our videos below:
How to renew your 30-day or annual insurance in the Zego Delivery app (for policies paid upfront)
How to renew your annual insurance in the Zego Delivery app (for policies paid in instalments)