Since every claim is unique, it's hard to give an exact timeline. However, we're committed to making your claims experience as quick and stress-free as possible.

We'll work to settle your vehicle claim as swiftly as we can. If your vehicle is repairable and you need an update on your repairs, please reach out directly to your repairer. Their contact details are in the correspondence we sent you at the start of your claim.

Please note that any third-party part of your claim may take longer to settle, so your claim could remain open even after your vehicle is fixed. We'll keep you updated as much as possible and provide guidance on timelines where we can. If you're approaching renewal, be sure to let your insurer know that your claim is still open.