If you have forgotten your password or would like to change it for security reasons, please follow the steps below:
Go to the Yousign login page,
Enter your e-mail address,
Click on "Continue",
Click on "Forgot password",
Confirm your e-mail address by clicking on "Continue".
You will then receive an e-mail with a link to change your password:
Click on the green "Reset password" button in the e-mail,
Enter your new password twice,
Confirm by clicking on "Reset password",
Log back in with your new password.
Your new password must contain :
12 characters minimum
At least one lower-case character (a-z)
At least one uppercase character (A-Z)
At least one number (0-9) or symbol (e.g.: !@#$%^&*)
Protect your account if your password is compromised
Why: To protect your account, we block the use of passwords known to have been exposed in public leaks.
What you’ll see:
A message when you log in asking you to reset your password for security reasons.
What to do:
Click Reset password on the login screen.
Choose a strong, unique password that you haven’t used elsewhere.
Confirm and log in with your new password.
Best practices:
Use a password manager to generate and store strong passwords.
Avoid reusing the same password across multiple services.
Enable 2FA to strengthen your account security.