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Accessing the Help Centre

To access our Help Centre, simply navigate to our live chat widget at the bottom-right hand side of the platform screen:

This will open our Help Centre. Through there, you can book a meeting with a member of our support team, find a link to our Knowledgebase, as well as report a bug or request a feature.

If you would like to chat to our AI agent or to a member of our team, click the Ask a question button or head over to the Messages tab at the bottom of the interface. This will take you to a repository of all previous conversations, and also present a button to start a new conversation.

Anyone can access the Help Centre - even before they are signed in.

And that's it! You're now successfully connected to our Help Centre.

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