You can find the password required to decrypt documents received by email in your mobile app or on the web platform:

Mobile app: Click the profile icon in the top left corner and go to the Security tab → Document password.

Web platform: Go to the My profile tab (located at the bottom of the left-hand panel), then select Password for documents.

- Mobile app: Click the profile icon in the top left corner and go to the Security tab → Document password.
- Web platform: Go to the My profile tab (located at the bottom of the left-hand panel), then select Password for documents.

🚩The password for the document cannot be changed.

Where can I find the password to decrypt the documents?

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