We assure you that XTB makes every effort to ensure the maximum security of your data. We also point out that most cybercriminal attacks are aimed directly at customers. That's why it is so important to follow the basic safety rules which are listed and described on the internet security page.
The security of your login data is particularly important. Therefore, you should follow these rules:
What can you do to keep your login credentials secure?
Create a safe password - Your password should consist of at least 8 characters. Use special characters, capital letters, and numbers to improve password security. Avoid using the same or similar password with multiple accounts.
Activate 2FA (Two-Factor Authentication) available from the settings tab in the mobile application and on the web platform.
Make sure your software is updated - regularly update the software on all your devices.
Use antivirus programs to protect yourself against new cyber threats. Scan your device with an antivirus program to make sure your data and passwords are secure
Stay cautious online - think twice before clicking on unknown links. Use trusted sources and be careful when visiting new websites. To stay safe online, please also review our security guidelines that will help you to protect your data.
🚩 Do not share or pass to anyone the SMS codes received from XTB. Our employees NEVER ask for that.
What does XTB do to ensure the security of your data?
Encrypted connections - all connections between XTB servers and mobile app on your device are fully encrypted to ensure the highest security level.
Access authorization - The XTB app allows authorization by password, fingerprint, or a code.
Multi-factor authentication - key changes (i.e. password change) or information are always confirmed using different methods of contact (phone, email, SMS).
Advanced network infrastructure - we constantly develop our infrastructure by investing in the newest technologies to guarantee the safety and security of your investments.
Cybersecurity monitoring - our teams are constantly collecting and analyzing information to detect suspicious behavior, any unauthorized access, or changes to our network.
In case of doubts whether you are dealing with an attempted cyber fraud related to our services, please contact us immediately!