The Salesforce sales cloud integration enables you to seamlessly transfer lead data collected through Experiences by Jebbit directly into your Salesforce sales cloud account. This integration streamlines your lead management process by automating data flow between platforms, ensuring timely and accurate lead capture.
The Lead/Contact fields in SFSC are mapped to your Jebbit mapped attribute IDs and the values passed for these attributes.
Before you begin
Confirm you have administrative access to your Salesforce sales cloud account.
Possess the necessary permissions to create and manage integrations within Experiences by Jebbit.
Identified the specific fields in Salesforce that you wish to populate with data from your experience.
Create a Salesforce Sales Cloud integration
Follow these steps to securely provide Experiences by Jebbit with access for the integration.
Create a connected app in Salesforce
Create a Connected App in Salesforce.
Enable OAuth Settings for API Integration.
Select the following OAuth Scopes:
a. Access and manage your data.b. Allow access to Lightning applications.
c. Perform requests on your behalf at any time.
Under IP Relaxation, choose Relax IP Restrictions.
Under API Settings, copy and save the following details into a
.txt
file:Consumer Key
Consumer Secret
Callback URL
Create an API User for Experiences by Jebbit
Create a user in Salesforce with the email: integrations@jebbit.com
Navigate to Setup > Manage Users > Profiles.
Open the new user’s profile and click Edit.
Under Administrative Permissions, check API Enabled.
Assign the following permissions to this user’s profile: Read, Create, Edit, Delete, View All, and Modify All on all standard and custom objects.
Provide data mappings
Aside from email, choose the Jebbit attributes you want to send.
Specify the Salesforce Object (Lead or Contact) and Salesforce Field for each attribute.
Indicate whether you’re collecting EU, Non-EU, or both data types.
Copy the information from the previous steps above into your
.txt
file created earlier.
Example file
File Name:
John Doe - Company A.txt
Content:
Consumer Key: XXXXXXXX
Consumer Secret: XXXXXXXX
Callback URL: https://CompanyA.lightning.force.com/
Non-EU Data
Username:
Password:
Lead Object:
Jebbit Attribute: First Name, Salesforce Field: FirstName
Jebbit Attribute: Last Name, Salesforce Field: LastName
Jebbit Attribute: Business Name, Salesforce Field: Business_Name
Contact Object:
Jebbit Attribute: First Name, Salesforce Field: FirstName
Jebbit Attribute: Last Name, Salesforce Field: LastName
Jebbit Attribute: Business Name, Salesforce Field: Business_Name
Jebbit Attribute: Phone Number, Salesforce Field: MobilePhone
Submit your .txt file via dropbox file request
Transfer the information from your .txt file via Dropbox File Request via the provided URL.
Next steps
The integrations team will confirm when the setup is complete and will be in contact regarding timelines and testing.