Remind workers about outstanding tasks and see when previous reminders were sent.

Company admins and operators can send a reminder on a client job that their company holds.

Open the job and go to Staffing. Find the worker, then select the arrow next to Review tasks.

Choose Send task reminder from the worker menu.

The worker menu shows Send task reminder.

Review the number of open tasks and check the date and sender of the most recent reminder.

The last reminder is shown before you send a new one.

Select Send reminder to notify the worker, or Cancel to close the window without sending.

You can also open this window from the tasks of the worker. Select Review tasks, then select Send task reminder at the top right of the panel. The same button shows under an open task that only the worker can complete.

Open the job’s Activity tab to see previous reminders, including the sender, recipient and time sent.

The Activity tab lists each task reminder with the sender, the worker and the time.

Check the previous reminder before sending another. Prioritise tasks that workers can complete before arriving on site.