Prerequisite: Third-party connectors are available only on the Sana Enterprise tier, with one exception: the Workday connector is included for both Sana Core and Sana Enterprise.
Introduction
Connect TickTick to Sana to review what is on your plate, capture new tasks, and close them out from a conversation. Keep your projects moving without switching tools.
In summary, the connector has the following key characteristics:
Category: Productivity
Connector type: Real-time
Auth type: OAuth
Hosting type: Managed
Tools
Tools are the operations the agent can use when you ask Sana about TickTick. In practice, the agent may call more than one to complete a single request.
Tool |
Complete a task |
Create a task |
List projects |
Update a task |
Note: This article lists the connector's full set of tools. Your workspace owner can disable individual tools for your workspace, so some of those listed here may not be available to your agents. If a tool you expected is missing, reach out to your workspace owner.
Triggers
While tools are the actions an agent takes on your behalf, triggers are the events that can start an agent automatically. When you build an agent, you can choose one of the triggers below as its starting point. For example, having the agent run every time something new happens in TickTick.
Trigger |
New Task Completed |
New Task Created |
Scope and permissions
This connector uses OAuth. When you connect your account, you will need to sign into your account and grant the required permissions.
Set up instructions
Prerequisites:
You are a Sana Enterprise user – all third-party connectors except the Workday connector are available only for users on the Sana Enterprise tier.
Your Sana workspace owner has enabled this connector – if the workspace owner has disabled the connector it won't appear in the list of available connectors.
Step 1: Go to the connectors page in Sana
In Sana, click on your profile icon and name in the bottom left corner and select Connectors.
Step 2: Find TickTick in the list of available connectors
Scroll to the Available connectors section and locate TickTick.
Note: If you can't find a connector in this list, it means one of the following:
You've already connected it — check the ”Active connectors” section at the top of the connectors page, or
Your workspace owner has disabled this connector for your workspace — reach out to them for more information or to request that it be enabled.
Step 3: Hover the connector card and click the connect button
Hover the TickTick card and click the Connect button.
Tip: If you click the card itself instead of the Connect button, you'll open a connector detail page with more information about its capabilities.
Step 4: Initialize the Pipedream connection
When clicking Connect in the previous step, a pop-up will appear powered by Pipedream. Click the Continue button in the pop-up to initialize the set up.
Note: Sana uses Pipedream to connect your account. Pipedream is a Workday product, trusted by millions of people to keep their data secure.
Step 5: Sign in to TickTick and approve the requested scopes
You'll be redirected to TickTick to go through their OAuth flow. Sign in and approve the scopes Sana needs to operate the connector.
Step 6: Complete the set up
You've successfully connected your TickTick account. Click Continue to complete the setup and start using the connector.
Known limitations
Reading tasks: Tasks come back as titles within a project, without their due date, priority, content, or completion state. Sana can tell you what is in a project, not what is overdue or unfinished.
Search: The connector scans a project's task list rather than running a filtered search across your account.
Changing dates and priority: A task's due date, start date, and priority can be set when the task is created, but cannot be changed afterwards — only its title, content, and all-day flag can.
Deleting tasks: Tasks can be created, updated, and completed, but not deleted.
Inbox tasks: Tasks in your TickTick Inbox do not expose their id for lookup, so you may need to provide it manually.
Other TickTick modules: Only tasks and projects are available. The Calendar, Habit Tracker, Pomodoro, and Eisenhower Matrix modules cannot be read or changed.