Prerequisite: Third-party connectors are available only on the Sana Enterprise tier, with one exception: the Workday connector is included for both Sana Core and Sana Enterprise.
Introduction
Connect Bitbucket to Sana to manage issues, browse repository files, and collaborate on snippets.
In summary, the connector has the following key characteristics:
Category: Engineering
Connector type: Real-time
Auth type: OAuth
Hosting type: Managed
Capabilities
This connector is able to do the following:
Capability |
List repositories |
List snippets |
Manage issues |
Get files |
Comment on issues |
Comment snippets |
Tools
While the capabilities above describe what the connector can do at a high level, the underlying tools show exactly which operations the agent can use when you ask Sana about Bitbucket. In practice, the agent may call one or more tools to achieve a single capability.
Tool |
Create issue |
Create issue comment |
Create snippet comment |
Get file from repository |
Get issue |
Get snippet |
List workspace options |
Update issue comment |
Note: This article lists the connector's full set of tools. Your workspace owner can disable individual tools for your workspace, so some of those listed here may not be available to your agents. If a tool you expected is missing, reach out to your workspace owner.
Triggers
While tools are the actions an agent takes on your behalf, triggers are the events that can start an agent automatically. When you build an agent, you can choose one of the triggers below as its starting point. For example, having the agent run every time something new happens in Bitbucket.
Trigger |
New Branch (Instant) |
New Commit (Instant) |
New Commit Comment (Instant) |
New Event from any Repository |
New Issue (Instant) |
New Pipeline Event (Instant) |
New Pull Request (Instant) |
New Repository (Instant) |
New Repository Event (Instant) |
New Review Request (Instant) |
New Tag (Instant) |
New Workspace Event (Instant) |
Scope and permissions
This connector uses OAuth. When you connect your account, you will need to sign into your account and grant the required permissions:
Scope | Purpose |
account | Read basic account information for the authenticated Bitbucket user (profile, username, UUID, etc.). |
account:write | Update or modify the connected user's Bitbucket account data and settings. |
team:write | Create and modify Bitbucket teams and team-level settings the user has permission to manage. |
repository:write | Create, update, and delete repositories and their settings, including pushing changes and managing repo-level configuration. |
pullrequest:write | Create, update, merge, and decline pull requests, as well as manage their comments and approvals. |
snippet:write | Create, edit, and delete Bitbucket snippets owned by the user or teams they can write to. |
issue:write | Create, edit, and delete issues and issue comments in repositories the user can access. |
Read the primary and secondary email addresses associated with the connected Bitbucket account. | |
wiki | Create, edit, and delete wiki content for repositories the user can access. |
webhook | Create, edit, and delete webhooks on repositories and/or teams that the user can manage. |
Set up instructions
Prerequisites:
You are a Sana Enterprise user – all third-party connectors except the Workday connector are available only for users on the Sana Enterprise tier.
Your Sana workspace owner has enabled this connector – if the workspace owner has disabled the connector it won't appear in the list of available connectors.
Step 1: Go to the connectors page in Sana
In Sana, click on your profile icon and name in the bottom left corner and select Connectors.
Step 2: Find Bitbucket in the list of available connectors
Scroll to the Available connectors section and locate Bitbucket.
Note: If you can't find a connector in this list, it means one of the following:
You've already connected it — check the ”Active connectors” section at the top of the connectors page, or
Your workspace owner has disabled this connector for your workspace — reach out to them for more information or to request that it be enabled.
Step 3: Hover the connector card and click the connect button
Hover the Bitbucket card and click the Connect button.
Tip: If you click the card itself instead of the Connect button, you'll open a connector detail page with more information about its capabilities.
Step 4: Initialize the Pipedream connection
When clicking Connect in the previous step, a pop-up will appear powered by Pipedream. Click the Continue button in the pop-up to initialize the set up.
Note: Sana uses Pipedream to connect your account. Pipedream is a Workday product, trusted by millions of people to keep their data secure.
Step 5: Sign in to Bitbucket and approve the requested scopes
You'll be redirected to Bitbucket to go through their OAuth flow. Sign in and approve the scopes Sana needs to operate the connector.
Step 6: Complete the set up
You've successfully connected your Bitbucket account. Click Continue to complete the setup and start using the connector.
Known limitations
Repositories: The connector can list repositories, but can't read their metadata.
Reading snippets: The connector can list snippets and add comments, but can't read the actual content of a snippet.



