To keep a safe community, we make sure that people violating our guidelines can't access the app ✋

If you can't connect to your account and see a message telling you that your account has been banned, it means you can't use our app anymore because you did not comply with our content policy. See the message below 👇

If you are only seeing a reminder of the guidelines while messaging another user, it means that you have been reported and did not respect our guidelines several times.

You can check the status of your account by going to "Settings" and clicking on "Is my account restricted?". See the visual below 👇

If your account is restricted, the message below will appear: 👇

Your account won't be restricted forever, and you'll be able to access all the options again after a certain amount of time.

If your account was banned or restricted, this means that you have repeatedly breached our guidelines of use and may no longer use your account.

For example, you may have been reported for inappropriate behavior which are prohibited on our application, such as:

For more informations, please take a look at our guidelines.