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How to check if I'm receiving my clients' documents through Synqup?

Eva avatar
Written by Eva
Updated over 2 years ago

If you're connected to your clients via Synqup to receive their documents, the Synqup Health Monitor will help you make sure everything is running smoothly.

From the left menu, click on Monitor. This is where you'll see the status of your Synqup application(s). Four statuses exist, each represented by a color:

  • Green: Synqup is up and running

  • Yellow: the CPU, memory, or disk space where Synqup is running is almost out of resources

  • Red: Synqup is unauthorized, please log in again

  • Grey: Synqup is offline

Each Console user gets a health status next to their email address, along with the CPU, memory and disk usage information.

Console_-_monitor.gif

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