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How to connect to customers who already have a Billtobox/Banqup account

Eva avatar
Written by Eva
Updated over 2 years ago
  1. Go to the Clients menu

  2. In the Actions column, click on the three dots then Send invitation email:

    Console_-_invite_client_-_EN.gif



  3. A confirmation message informs you that the company exists on the platform. If the name of the company matches your customer's company, confirm by clicking Yes.

    Note: the status updates to Connecting mean your customer has not yet accepted the connection. They can accept it as shown in step 5.

  4. Your customer(s) will receive a task in their own account, informing them that you're trying to connect with them. Your customer(s) must approve the connection with you.

    Accept_Console_Connection-Banqup-EN.gif



  5. Once the connection is approved by your customer, the status will be updated to Activated.

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