Sustainability is important to Huel, and we take our environmental responsibility seriously. This includes how we approach Direct Mail campaigns.
Why does Huel send Direct Mail?
Huel mainly communicates with customers digitally, but we may occasionally use Direct Mail to share product updates, exclusive discounts, or offers.
For Direct Mail campaigns, we select a small sample of customers and do not distribute to all customers.
How Huel keeps Direct Mail more sustainable
We aim to reduce the environmental impact of Direct Mail wherever possible.
Our approach includes:
Recyclable materials: Huel uses recyclable materials wherever possible.
Careful targeting: Huel sends Direct Mail to a limited sample instead of using mass distribution.
Customer choice: Customers can opt out of postal marketing at any time.
We understand that postal marketing has an environmental footprint. Huel will continue looking for ways to reduce the impact of Direct Mail and explore more sustainable approaches.
I have concerns about Direct Mail sustainability
If you have concerns about Huel Direct Mail or want to share feedback about our sustainability practices, we would like to hear from you.
You can also opt out of postal marketing at any time from your Huel account.
Log into your Huel account.
Go to Contact Preferences.
Untick Post.
Save your changes.
Need further support?
If you have feedback about Huel Direct Mail or need help updating your postal marketing preferences, say "talk to a human" and our team will help.