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Refer a Friend code not applied at checkout, what can I do?

If your Huel Refer a Friend code wasn't applied at checkout, here's how to fix it and apply your discount code to get £20 off.

Written by Jamie Forbes

If your Huel Refer a Friend code didn't apply at checkout, you can reapply it to your order or add it to a future subscription.


How to reapply your Huel Refer a Friend code to a one-off order

If you've already placed an order without applying your Huel Refer a Friend code, you'll need to place a new order and apply the code at checkout:

  1. Add your favourite Huel products to your basket

  2. Go to checkout

  3. Enter your Huel Refer a Friend code in the "Discount code" box

  4. Click Apply to apply the discount

  5. Complete your purchase

Your Huel Refer a Friend discount (£20 off) will be deducted from your order total. Your order must meet the minimum spend of £60 for the code to apply.


How to add your Huel Refer a Friend code to a subscription

If you'd prefer to apply your Huel Refer a Friend code to a subscription instead:

  1. Log into your Huel Account

  2. Go to My Subscriptions

  3. Click Manage Subscriptions

  4. Click Add a Discount Code

  5. Enter your Huel Refer a Friend code

  6. Click Submit to save

Your Huel Refer a Friend discount will be applied to your next subscription delivery and all future renewals.


Why didn't my Huel Refer a Friend code apply?

Your Huel Refer a Friend code may not have applied for one of these reasons:

  • Minimum spend not met: Your basket must total at least £60 before your code applies

  • Already used a code: Only one discount code can be used per order

  • Code entered incorrectly: Double-check that you've entered your code exactly as shown in your My Rewards account area

  • Code expired or invalid: Confirm your Huel Refer a Friend code is still active in your account


Still having trouble applying your Huel Refer a Friend code?

If you've tried to reapply your code but it's still not working, say "talk to a human" and our team will investigate.

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